Privacy Policy

Introduction

Welcome to Urban Park. We are committed to protecting your personal information and ensuring a safe shopping experience on our website (urbanparkbd.com). By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

• Name, phone number, email address
• Shipping and billing address
• Order and transaction details
• Payment information (bKash, Nagad, Rocket, COD)
• Technical data (IP address, browser, cookies)

How We Use Your Information

• To process and deliver your orders
• To contact you via phone/WhatsApp for order confirmation
• To provide customer support
• To improve our website and services
• To send offers, updates, and promotions (optional)

Information Sharing

We do not sell your personal data. We may share information only with:

• Courier partners for delivery
• Payment providers (bKash, Nagad, Rocket)
• Legal authorities if required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve services. You can disable cookies from your browser settings.

Your Rights

• You can request access to your personal data
• You can request correction or deletion of your data
• You can opt-out of marketing communications

Policy Updates

Urban Park reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.